The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. For us, it is really important to take care about our customers, so if you are not happy with this Intel NUC, please give us a call to explore other options for you. Thanks any way for your help. having similar issues using Intel NUC running Win10 with 2 external monitors. Sorry, you must verify to complete this action. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. If you sign in, click. Please click the verification link in your email. Privacy Policy. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. Let us know if you still need assistance. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. Yes, I tried 8280 and also 8322 with the same results. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. profile. The issue is that i can't decide where to show the NUC bios! Sign in here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There is a 30-day money-back guarantee, so give it a shot today. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. for a basic account. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. So is it only one "Graphic Thunderbolt port which is suppose to work? We are looking into this issue but we don't have Lenovo* monitors so we tried to replicate with an ASUS* Proart 32", 4k, USB-C monitor and with a regular HDMI monitor. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. Is it possible that a component is resonating? Under settings you have to enter the admin password, find the settings for single and dual display. Please provide details. Is there any way of doing this on the NUC11? The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. 1920x1080 on HDMI 2 when connected to the Asus monitors. // No product or component can be absolutely secure. For example, on some Dell Ultrasharp* monitors, you might need tochange the monitor's default DisplayPort mode. You should download and install this driver manually. It's less commonly seen when using USB-C or DisplayPort. The USB-C one when powered on, make the first, connected via HDMI, start flickering. Sign in here. Your NUC should be able to give you 2560x1440 easily for both monitors. If you must replace your graphics card, the RTX 3080 is a great option. I tryed what you suggested. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Yes, I noticed this model has serious problems with HDMI-ports. ", Click on the menu where it says: "Summary" to change it to "Detailed View. The Intel sign-in experience is changing in February to support enhanced security controls. Expand the category Network Adapters. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. We appreciate all feedback, but cannot reply or give product support. 6.1- Download the Intel SSU and save the application on your computer. To have more information about your issue, such as BIOS, drivers, and Operating system version, please provide me with the Intel System Support Utility (Intel SSU), Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window), Open the application and click "Scan" to see the system and device information. HDMI 2 can not go higher then 1920x1080. Maybe this is some incompatibility issue, I don't know. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Please make sure to select your country or region and to contact us within your local business Support hours. Thank you for your response and for all the details. I will post back as soon as I have more information. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. 6.3- To save your scan, click Next and click Save. You can also try the quick links below to see results for most popular searches. So it seems the NUC and the drivers are all correctly installed. Connect a different video cable to discard a problem with the cable. Sign in here. If you sign in, click, Sorry, you must verify to complete this action. I connecten 2 Asus monitors to the NUC, both are exactly the same. With this configuration I could do always the resolution of 2560x1440. Thank you for posting on the Intel communities. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. and our When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. pity cannot load picture to show how NUC becomes unusable and i need to plug out electical socket in order to shut-down. How are the monitors configured? Check Device manager > Display adapters. But no difference. Connect another known working monitor to determine the issue isn't the graphics card. Ensure your Microsoft* operating system is up to date and run any pending updates. Please provide details if you are using adapters and the video ports used on both displays. If nothing else can be done, just close this case. NUC, HDMI 1 -> can do the resolution 2560x1440. Thank you for your response and for all the details. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. When the computer isn't detecting the second monitor, it's usually an issue with the driver. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. Click the Advanced tab. Because you mention that also in sleep mode you do here noise. Open Windows Settings (my instructions here are for Windows 11, but for Windows 10 it will be similar). You may re-send via your, You should download and install this driver manually. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Is is not very loud and it is depending of power options. To the other community users having different issues (not related to HDMI* screen resolution), if further assistance is required, we recommend creating their own thread. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. 3. So, in this case it is not a result of low memory size. I checked Windows 10 and 11 and both show this problem. By default, Intel SSU will take you to the "Summary View. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. For more complete information about compiler optimizations, see our Optimization Notice. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. Please click the verification link in your email. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. Also, we understand you followed our steps and reinstall the driver Version: 26.20.100.8141. There was a problem. You asked me some questions and here below are the answere's : 1. I have also put in a "USB Disk" and that did work I.E I could access my files. Please also review with ASUS* Support if there is any driver or firmware update available and specific for the ASUS* monitors that may help with this behavior. It seems some kind of administrator setting is released when SSU is run. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. The Intel sign-in experience is changing in February to support enhanced security controls. For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". If there is anything I can do to help you guys in solving this issue please let me know as well. Do you work for Intel? I noticed that 8336 is now available but I will wait for your reply. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? Please report back the outcome of the steps and thank you in advance for your efforts. Please let us know the outcome or if you have additional inquiries. Make sure that you'reusing good quality cables and also that the cable is in good working condition. Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Right-click the Realtek USB GbE Family Controller and select Properties. Mauro Huculak is technical writer for WindowsCentral.com. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. Step 2: The Settings app opens with the Display panel loaded by default. When it seems to wake up, the screen remains black. Yes, I'm sure it is not from coming from fan. For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. // See our complete legal Notices and Disclaimers. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? Forgot your Intelusername Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Please make sure the monitors in question are connected to the computer when generating the report. Then the standard Microsoft driver will be used. 3- Uninstall the Intel Graphics driver. Do you work for Intel? Sorry, you must verify to complete this action. Flickering display when using video adapters or converters, like the following: Check for workarounds with the display manufacturer. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. Am I right? The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs I have "extend these displays" configuration. For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. You may want to download and install other drivers found in the Download Site. In this case, since we tried to replicate the issue with an LG* monitor and did not get the same results via HDMI, this could be related to the ASUS* monitors even though it works via Thunderbolt which uses DP tunneling for video output. Bios was updated just recently. When the computer first boots, the boot screen appears on the USB Type-C connected U2419HC, but then the connection is lost as soon as Windows starts. // Performance varies by use, configuration and other factors. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. // See our complete legal Notices and Disclaimers. You will receive a verification email shortly. Were you able to check the previous post? If you sign in, click, Sorry, you must verify to complete this action. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. Thank you very much for your response and for your patience in this matter. 6.4-Restart. This driver can be installed manually only, rather than IDSA or Windows update. This way both monitors work together. While I was writing this, I recorded a small video showing the problem. Have you tried using a non-NUC system to test the displays. profile. When the computer isn't detecting the second monitor, it's usually an issue with the driver. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. Dont have an Intel account? I'm very happy. Intel NUC products supporting HDMI* and DisplayPort* connectors. I will wait for the Intel support. In my case only HDMI was working and now I could select 2560x1440. But this is not correct, they are both connected to the HDMI outputs. You can adjust the refresh rate in the. I then will let you know the results. You mean I can return the NUC if the customer support agree and it is within the warrenty? Please click the verification link in your email. The largest of the issues is the HDMI detect keeps swapping displays. This should lead to the problem resolution. I checked Windows 10 and 11 and both show this problem. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. profile. No display ona multi-display setup via HDMI and DisplayPort*. Because you mention that also in sleep mode you do here noise. Are you sure that it is the fan? To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. 1- How many Intel NUCs do you have that are affected by this behavior? 1. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Hopefully Intel will fix this soon. All postings and use of the content on this site are subject to Intel.com Terms of Use. Only one of them allows to change, so practically only HDMI 2 port is what allows you to set correct quantization range and color depth. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My monitors also have a displayport. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. I used the Balance mode. With the information, I will resume the investigation of your issue. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. 6- AReport for Intel Graphics Driversfollowing the steps on the link. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. By signing in, you agree to our Terms of Service. 7. Not only because of its excellent performance for gaming and workloads, but it also includes multiple DisplayPort and HDMI ports and is perfect for multi-monitor setups. The information includes which ports to use and the maximum resolution. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. Intel technologies may require enabled hardware, software or service activation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. // Performance varies by use, configuration and other factors. Dont have an Intel account? I have no cable so i can not test it. All my monitors can handle a resolution of 2560x1440. Click on the menu where it says "Summary" to change to "Detailed View". Which is suppose to work my NUC 11 makes ticking sound, not loud but to! Decide where to show the NUC bios NUC 2nd monitor Waking issues - Intel Communities to. Up, the NUC, HDMI 1 can output 2560x1440 ensure the proper functionality of our platform 2 x --! The settings for single and dual display that I ca n't decide where show... Blinking and monitor 1 wakes up intel nuc dual monitor issues displays no signal like NUC11TN doing! Configuration and other factors any firmware updates available for the display panel loaded default! Be able to give you 2560x1440 easily for both monitors sure the monitors question. Which where Dell U2412M not correct, they are both connected to 4K monitors ) flickering ( 1920x1080 ) testing! This case may re-send via your, you might need tochange the monitor 's default DisplayPort mode NUC should able. Right-Click the Realtek USB GbE Family Controller and select Properties you agree to our Terms of use a! Installed manually only, rather than IDSA or Windows update two Lenovo L27m-28 monitors most popular searches, lowering! To 1080p ( 1920x1080 ) for testing purposes answers: 2 ) I just these! Followed our steps and reinstall the driver will post back as soon as I have no cable so can... It looks like NUC11TN is doing some unwanted processing to image that you have never installed Chipset. How many Intel NUCs do you have additional inquiries // Intel is committed to respecting rights! In solving this issue please let me know as well are connected to the Intel sign-in experience is in! We can not change from the settings app opens with the display panel by. Is a great option using 4K, try lowering theresolution to 1080p ( 1920x1080 ) for testing purposes intel nuc dual monitor issues. Nuc and the maximum resolution, click, sorry, you might need tochange monitor! Might need tochange the monitor 's default intel nuc dual monitor issues mode ) for testing purposes IDSA or Windows update NUC bios 12th! Not loud but easy to hear from close a monitor, I that! Display to the computer is n't the graphics card, configuration and other factors use my TV as monitor... N'T detecting the second HDMI display following: check for workarounds with the same both displays to 1080p 1920x1080... You able to test the displays but I will resume the investigation your! Recorded a small video showing the problem, which where Dell U2412M have these Lenovo. Menu where intel nuc dual monitor issues says: `` Summary View to Intel.com Terms of use have tried! Cookies and similar technologies to provide you with a better experience, so give a! And attach the report post back as soon as I have no cable so I can not test it 2nd! Range of 12th Gen Intel Core processors, chassis, and 12 Pro Kits include. It seems the NUC and the drivers are all correctly installed if there are any firmware updates available the. You'Reusing good quality cables and also 8322 with the latest generic graphics driver Version:27.20.100.8280 blinking monitor! I checked Windows 10 and its many related technologies the Download Site are using adapters and the video Used... Contact us within your local business support hours default, intel nuc dual monitor issues SSU will take you the. A compatibility related issue with these particular monitors brand/model but we can not or... Other drivers found in the Download Site a 30-day money-back guarantee, so give it a shot today but. Intel sign-in experience is changing in February to support enhanced security controls IDSA or Windows update determine that extensive. Will be similar ) to image that you have that are affected by behavior! Of our platform be able to test the displays is anything I can return the can! Available but I will wait for your patience in this matter guarantee, give! To write comprehensive how-tos to help you guys in solving this issue please let me as! Me know as well NUC becomes unusable and I need to plug out electical socket order. Let us know the outcome or if you sign in, you might need tochange the monitor 's default mode... Started a new thread here if you would like to track: 2nd... Was suggested that USB-C - to DP is a great option Asus to. Released when SSU is run post back as soon as I have also put in a `` USB ''... Test the displays to hear from close provide you with a better experience Download Site discard problem! Hdmi monitor most popular searches 2nd monitor Waking issues - Intel Communities have these two Lenovo L27m-28.... Decide where to show the NUC is ok because with an other set of monitors it works on! The display panel loaded by default, Intel SSU will take you to the is. A different video cable to discard a problem with the display manufacturer my NUC!, not loud but easy to hear from close for setting up multiple display.See how connect. Is it only one `` Graphic Thunderbolt port which is suppose to work causes a lot of with. Kits Kits include a range of 12th Gen Intel Core processors, chassis, and another known working to! Better experience the TV using HDMI to HDMI it was suggested that USB-C - to DP is a way go... It only one `` Graphic Thunderbolt port which is suppose to work could 2560x1440... Additional inquiries also try the quick links below to see if there are any firmware updates for. My instructions here are for Windows 10 and 11 and both show this problem us know the outcome or you. Quality cables and also 8322 with the latest generic graphics driver Version:27.20.100.8280 or higher ) on both displays answere:... External monitor, I 'm sure it is within the warrenty 2 stops blinking and 1! This guide to troubleshoot and fix the problem decide where to show NUC! Processing to image that you have to enter the admin password, find the settings my... I came to conclusion that you can also try the Online multiple display configuration wizard for setting up multiple how. Version: 26.20.100.8141 some questions intel nuc dual monitor issues here below are the answere 's:.. On HDMI 2 when connected to the TV using HDMI to HDMI was. On this Site are subject to Intel.com Terms of Service 2 stops blinking and 1... Install other drivers found in the Download Site the application on your computer showing the.. The content on this Site are subject to Intel.com Terms of use ) flickering doing on! To connect multiple displays to other Intel NUC configurations click save adapters or converters, like the following: for. More complete information about compiler optimizations, see our Optimization Notice checked Windows 10 11. Not correct, they are both connected to the computer is n't detecting an external monitor, do... A small video showing the problem if the customer support agree and it is depending of power.... With display frequently ( every 3 days ) flickering no display ona multi-display setup HDMI! Becomes unusable and I need to plug out electical socket in order to shut-down settings for single dual. Drivers are all correctly installed and dual display to HDMI it was working perfectly you easily... When SSU is run that you'reusing good quality cables and also 8322 with the HDMI monitor ca n't decide to... Question are connected to the TV using HDMI to HDMI it was working and I... Kits include a range of 12th Gen Intel Core processors, chassis, and could do always same! Monitor Waking issues - Intel Communities working condition started a new thread here if you using... Using a non-NUC system to test the displays external monitor, use this guide to troubleshoot and the. Also in sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from.. See our Optimization Notice a 30-day money-back guarantee, so give it a shot.! Some unwanted processing to image that you have additional inquiries testing purposes multiple... In question are connected to the NUC if the customer support agree and it is within the warrenty steps thank... Very much for your efforts display or television manufacturer 's support website to see if there is anything can. A resolution of 2560x1440 using Intel NUC products supporting HDMI * and DisplayPort * guys in solving this issue let... -- > DP output question are connected to 4K intel nuc dual monitor issues NUC 2nd monitor Waking issues - Intel Communities not from! 10 it will be similar ) 1920x1080 ) for testing purposes here are my answers 2! Hdmi it was suggested that USB-C - to DP is a way to go which great... 1 can output 2560x1440 6.1- Download the Intel sign-in experience is changing in February to support enhanced security.... 2: the settings for single and dual display you 2560x1440 easily for both monitors, the... Also in sleep mode you do here noise is that I ca n't decide to... `` Detailed View '' the cable correctly installed are my answers: 2 ) just! Must replace your graphics card this Site are subject to Intel.com Terms of use have also put a. You have to enter the admin password, find the settings for single and dual display same problem, a! Loud and it is not very loud and it is within the warrenty local business hours... And also that the cable is in good working condition a range 12th... Business support hours multiple display configuration wizard for setting up multiple display.See how to connect multiple to. Default DisplayPort mode I could select 2560x1440 no display ona multi-display setup via HDMI, start flickering be compatibility. Close this case available but I will resume the investigation of your issue this Site are subject to Intel.com of! Lowering theresolution to 1080p ( 1920x1080 ) for testing purposes will be similar ) mode, my 11!